Cancellation & Refund Policy
Last Updated: 01/01/2024
- Cancellation Policy
Customers can request the cancellation of their order within 1 days from the date of purchase. To request a cancellation, please contact our customer support team at [support email/phone].
- Refund Policy
a. Full Refund:
- If the cancellation request is made within 1 days from the date of purchase, customers are eligible for a full refund.
b. Partial Refund:
- After1 days, a partial refund may be considered on a case-by-case basis.
- Refund Process
a. To initiate a refund, please contact our customer support team at [support email/phone] with your order details.
b. Refunds will be processed to the original payment method used during the purchase.
c. Please allow 1 business days for the refund to be processed.
a. Customized Products: Refunds will not be provided for products that are customized or personalized according to customer specifications.
b. Downloadable Digital Products: Refunds for downloadable digital products are generally not provided. Exceptions may be made if there are technical issues with the product.
Customers are encouraged to contact our customer support team to address any concerns before initiating a chargeback. Chargebacks without prior communication may result in the suspension of future services.
- Changes to the Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. The updated policy will be effective upon posting on our website.
- Contact Information
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [firstname.lastname@example.org].